Job Opportunities at Headrest2021-11-09T16:09:37+00:00

Job Opportunities at Headrest

Current job opportunities at Headrest are displayed below.

Career Coach2022-10-11T15:18:26+00:00

This position is responsible for implementing the Employment Program of Headrest.

The coach will work collaboratively with area employers to develop and provide employment opportunities to the clients of Headrest and potential other community members.

GENERAL FUNCTIONS:

Shall include but not be limited to:

  • Vocational assessments
  • Job preparation
  • Interview coaching
  • Assist with filling out applications
  • Teaching 2x per week
  • Counseling regarding on-the-job challenges and successes
  • Adaptive skills teaching necessary for a client attempting to secure and retain employment.

You will meet with employers and employees building relationships that assist in helping clients get the employment that best fits them and helping employers hire people who best fit their needs. You will do some assisting with transportation options for clients to get to job interviews and for other purposes. You will also teach a class two days a week to participants; this class includes job hunt skills, resume writing, and interview skills. Working hours will be flexible, within reason. This is not a work from home position; you will be in Lebanon or Concord depending on need, mileage reimbursement is at the Federal rate.

Headrest has two locations: Lebanon and Concord, NH. We are hiring for this position in both locations.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off

Schedule: 8 hour shift
Education: Bachelors (Preferred)

Contact Rebecca Bailey at rebecca.bailey@headrest.org.

FT Executive Director2022-09-28T02:40:29+00:00

HEADREST, a non-profit community services organization, seeks an experienced and innovative Executive Director to begin leading the organization in December 2022. The Board of Directors and Search Committee are currently accepting nominations and applications for the position. From its beginning in 1971, Headrest has been among the Upper Valley’s most visible addiction and crisis assistance organizations, providing the only 24-hour crisis hotline for New Hampshire, Vermont, and parts of Maine.

To apply: Email résumé and letter of interest (both in PDF format) with at least three references to: HEADRESTedsearch@gmail.com by November 1, 2022.

To download this description as an MS Word doc, please click here.

Primary Responsibilities

Administration

  • Implements and manages policies and procedures approved by the Board of Directors in the administration of the agency
  • Provides effective leadership for staff and promotes an effective decision-making process
    • Ensures fulfillment of stated responsibilities to funding sources according to Board policy
    • Creates and submits required progress reports to funders, state and local agencies, and the Board
    • Establishes and maintains compliance with state and federal laws/mandates as well as specific regulations set forth by grantors.
    • Reviews and maintains Employee and Clinical Handbooks and related policies according to Board policy
    • Sets up yearly calendar for funding, contracts, reviews, and events 
  • Ensures compliance with all contracts and state and local laws and regulations 
  • Ensures accurate and timely record keeping of proper documentation
  • Oversees maintenance of agency property, facilities, and equipment
  • Meets with local, state, and federal officials as needed 

Board Relations

  • Serves as ex officio member of the Board and Board committees, meeting with the President and/or the Executive Committee as requested
  • Is accountable to the Board for staff performance and program operations
  • Works with President and/or the Executive Committee to prepare monthly Board meeting agendas and reports
  • In collaboration with the President, plans the annual meeting
  • In collaboration with the Treasurer, plans and conducts the monthly Finance Committee meeting 
  • Performs other position-related functions as assigned by the Board of Directors

Financial

  • Manages the budget process and is accountable to Board for performance to budget
  • Oversees the preparation and presentation of the annual budget and audit, quarterly financial reports, and any other required reports
  • Manages grants and contracts, seeking and obtaining funds to carry out the mission of the agency
  • Co-chairs the Finance Committee, with the Treasurer
  • Initiates collection of appropriate data that support funding requests
  • Oversees the payroll process, bookkeeping function, bank accounts, and billing agents

Personnel Relations 

  • Encourages and facilitates staff development and fosters open, direct, and timely communication with staff
  • Assures compliance with Employee Handbook and personnel policies
  • Assures compliance with Clinical Handbook and clinical policies and regulations
  • Establishes a system to monitor staff performance and conducts supervisory evaluation of direct reports
  • Oversees the agency benefit programs
  • Works with Personnel Committee to develop and implement Board Policies
  • Manages staff to established personnel policies
  • Informs staff of all relevant Executive Director and Board activities and decisions

Programs 

  • Manages the organization to achieve program goals and objectives
  • Attends local and state forums and trainings for continuous improvement
  • Chairs the internal quality improvement committee
  • Establishes, maintains and reports outcome metrics for all programs
  • Oversees and at times assist in all departments as needed  

Public Relations

  • Informs and markets the services of the agency to diverse segments of the public
  • Seeks, establishes, and maintains collaborations with local and state entities according to the vision of the agency
  • Directs and prepares the production and distribution of all newsletters, media releases and related communications
  • Supervises management of the website layout and content on a continuing basis
  • Works with Board committees to sustain high agency visibility in the community
  • Participates in interviews with media 
  • Attends community, state, and federal meetings as needed

Development and fundraising

  • Supervises maintenance of the donor data base
  • Supports the Development Committee in all fundraising efforts
  • Supervises or conducts the research and preparation of all proposals for funding and grants
  • Attends bidders and grant conferences/workshops as needed

Desired Skills and Knowledge

  • Experience leading an organization to realize its vision and mission
  • Previous experience in human services, management, financial and fundraising management
  • Excellent interpersonal and verbal/written communication skills
  • Strong development experience and expertise in all aspects of fundraising, including key donor cultivation, print and electronic appeals, grant writing, fundraising events, and experience growing an organization’s budget through successful implementation of a development plan
  • Strong organizational management skills especially in the areas of personnel recruiting and management, program management, and fiscal management and oversight.

Minimum Qualifications

  • Five to seven years of leadership and management experience with community-based non-profits
  • Demonstrated awareness of and commitment to issues pertaining to diversity, equity, inclusion, and justice (DEIJ)
  • Knowledge of addiction and related issues
  • Awareness of administrative requirements in a clinical setting.

Desired Education

  • Master’s degree or equivalent experience in relevant professional field preferred.
  • Bachelor’s degree required.
FT Residential Program Assistant2022-10-11T15:06:29+00:00

Headrest has a great opportunity for a FT Residential Program Assistant in Lebanon, NH. This position advances Headrest’s mission by supporting residents in recovery from substance use disorder to complete their treatment goals and achieve successful re-entry into the community. If interested, please send resume and cover letter to Erin Masury at erin.masury@headrest.org.

Responsibilities and Specific Duties:

Direct Client Services

  • In collaboration with other program staff and clients, ensure the safety of residents living at Headrest. Health and safety functions include but are not limited to: administering drug testing (urine analysis) upon intake and on-going random drug screening; supervising and documenting administration of residents’ medications in accordance with policies and procedures, supervising emergency building evacuations.
  • Provides transportation as needed in the client’s treatment plan or program sanctioned activities in order for clients to access additional health and community services.
    Supervise residents in overall house rules to ensure that all rules and assignments are consistently and fairly enforced.
  • Provide back-up facilitation for house group meetings and document client participation.
    Administration
  • Maintains accurate and timely documentation of all client contacts according to Headrest practices and contractual obligations as directed by the Clinical Director.
  • Attends and participates in periodic general staff meetings.
  • Maintains the cleanliness of the Residential Office.

Other Duties:
Headrest is a service organization with a relatively small number of employees, requiring flexibility and cooperation among all staff. Employees will need to complete other duties as assigned in order to provide quality community services.

Qualifications:

  • Experience in substance use disorder treatment in a residential setting preferred.
  • Strong organization and communication skills.
  • Physical Requirements: Ability to climb stairs (safety drills, etc); lift and carry up to 25 pounds. Hold a valid driver’s license in good standing in order to safely transport clients to appointments or meetings as needed.

Supervision:

This position receives administrative supervision from the Residential Program Coordinator. The Clinical Director provides clinical supervision as needed for both residential services and the employee’s professional development. This position is not responsible for any employee supervisory duties.

FT Case Manager2022-10-11T15:12:43+00:00

Headrest has a great opportunity for a FT Case Manager in Lebanon, NH. This position advances Headrest’s mission by supporting residents in recovery from substance use disorder to complete their treatment goals and achieve successful re-entry into the community. If interested, please send resume and cover letter to Erin Masury at erin.masury@headrest.org.

Responsibilities and Specific Duties: 

Case Management Services:

  • In collaboration with other program staff and residents, ensure the safety of residents living at Headrest.  Health and safety functions include but are not limited to:  administering drug testing (urine analysis) upon intake and on-going random drug screening; supervising and documenting administration of residents’ medications in accordance with policies and procedures, supervising emergency building evacuations.
  • Assist residents with reintegration back into a community; housing, medical, management of insurance applications, budgeting, time management and sustainable employment, coordinate with the clinical treatment team needs of residents.
  • Develop a discharge plan with resident in coordination with Residential Counselor.
  • Provides case management and continuity of care for residents to assist them in accessing additional health and community resources.
  • Supervise residents in overall house rules to ensure that all rules and assignments are consistently and fairly enforced.
  • Coordinates transportation to appointments

Administration:

  • Maintains accurate and timely documentation of all residents contacts according to Headrest practices and contractual obligations as directed by the Clinical Director.
  • Attends and participates in weekly clinical supervision meetings.
  • Maintains the cleanliness of the Residential Office.

Other Duties:

  • Headrest is a service organization with a relatively small number of employees, requiring flexibility and cooperation among all staff.  Employees will need to complete other duties as assigned in order to provide quality community services.

Qualifications:

  • Experience in substance use disorder treatment in a residential setting preferred.
  • Strong organizational and communication skills.
  • Physical Requirements:  Ability to climb stairs (safety drills, etc.); lift and carry up to 25 pounds.  Hold a valid driver’s license in good standing in order to safely transport clients to appointments or meetings as needed.

Supervision:

This position receives administrative supervision from the Residential Manager.  The Clinical Director provides clinical supervision for both residential services for the employee’s professional development.  This position is not responsible for any employee supervisory duties.

Salary Level and Exempt Status:

This is a non-exempt position

PT Hotline Counselor2022-10-11T15:14:36+00:00

Headrest is looking for a PT HOTLINE COUNSELOR! Interested candidates should send a cover letter and resume to Al Carbonneau at al.carbonneau@headrest.org.

Brief Position Description:
The Hotline Counselor advances Headrest’s mission and vision by providing crisis intervention, suicide prevention services, and information and referral through the 24/7 Crisis Hotline (1-800-273-TALK). This position also provides support to the counseling and residential program.

Responsibilities and Specific Duties:

  • Provide active listening, information and referral and intervention services to all callers, residents and walk-ins as appropriate
  • Review previous contacts and conduct follow-ups as necessary
  • Conduct phone screenings for individuals seeking other Headrest services
    Counseling and Residential Program Support
  • Participate in regular building safety measures including: fire drills, nightly resident check-ins
  • Complete intake form for residential and counseling services
  • Schedule Outpatient Counseling appointments
  • Maintains timely and accurate documentation of all client contact according to Headrest procedures
  • Functions as a receptionist for the agency including granting access to visitors, sending and receiving mail/packages on behalf of the organization.

Qualifications:

  • Previous experience in crisis intervention, suicide prevention, addictions treatment or other human services field preferred, but not required
  • Completion of the Hotline Training Program or evidence of equivalent training
  • Excellent verbal and written communication skills
  • Ability to work effectively in crisis situations
  • Ability to climb stairs (safety drills, etc); lift and carry up to 25 pounds

Salary Level and Exempt Status:
This is a non-exempt PT (or per diem) position

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